What deposit is due?

We require a 30% non refundable deposit plus the booking fee to secure your holiday. 

If your holiday commencement date is less than 8 weeks prior to arrival, full payment is due upon booking.

When will the balance be payable?

Final holiday balance is due 8 weeks prior to arrival, Croyde Holidays will send a reminder email for any balances due.

Can i pay my balance in separate transactions?

If you wish to pay the balance in installments or split among multiple card holders we will endevour to arrange this for you.

For BACS payments we ask your booking reference number is used for all payments. For Credit/Debit card an advanced payment plan will need to be arranged on your account, a small administation fee will apply.

My payment link does not appear to be working?

If for any reason you experience a problem when trying to make a payment you can try some of these steps;

  1. Copy and paste the link directly into a new browser.
  2. Check that your card matches those to the booking address.
  3. Check that your bank hasn't set limits on your transaction value.

If all else fails, contact our billing dept admin@croydeholidays.info including your booking reference number and as much detail as possible to help us identify any problem you maybe facing.