1) Croyde Holidays, the Agents, act only as agents for the
Owners of the property, and are not Principals. Hirer is the term
used for those clients wishing to hire a property. Any contract is
between the Owners of the property on one part and the Hirer on the
other. The contract is for the hire of the property for holiday
purposes only. We do not accept bookings from Hirers less than 18
years of age.
2) Cancellations if you are forced to cancel your holiday you must
inform Croyde Holidays immediately, you must ensure you take
appropriate cancellation cover and holiday insurance cover to avoid
any loss of payment. Deposits are non refundable, in the case that
full payment has been made and we successfully re-let the property
we will refund the balance paid. Failure to re-let the property
will result in loss of any payments made unless cancellation cover
is in place.
3) The main party holders name is authorized to agree to the
booking conditions on behalf of all persons on the booking
including any changes. The lead name must be over 18 years of age,
a member of the party occupying the property and agrees to take
responsibility for the occupying party.
4) Croyde Holidays, The Agents cannot accept a change of holiday
cottage or details to a booking once the deposit has been received.
However, occasionally, we can accept a change of holiday weeks
where the Owner of the property will agree to an alteration of
dates. Where any changes, additional charges may be
5) Croyde Holidays, The Agents accept no liability for any
act, neglect or default on the part of the Owners or any person not
within their employ, or otherwise under their control, nor for any
accident, damage, loss, injury, expense or inconvenience whether to
person or property, which the Hirer or any persons may suffer or
incur that arise out of the letting, or is in any way connected
with the letting.
6) All complaints must be notified to the Agents immediately so
that they can investigate the circumstances, and take any necessary
action. In no circumstances can compensation be made for any
complaints that are made after the hire has ended, or where the
Hirer has denied the Agents or the Owners the opportunity to try to
put matters right during the Hirers stay.
7) We cannot accept responsibility for errors contained on
our leaflets/website, or of any miss-description. In any event, you
acknowledge that differences may arise between the photographs,
illustrations, tariff and descriptions of a particular property as
described on the leaflet/website and the actual
8) Where pets are allowed there are, certain ground rules. You
must always clear up after your pets and you must remove all trace
(inside and in the garden!) of your pets having been present before
you leave the property. If you do not, the owner/agent may retain
some of your Damage Deposit for incurred costs for special services
to remove all traces. It is a condition of pets staying in
any property that pets are not allowed on furniture, in any
bedrooms, in children's play areas or in swimming pools. Pets must
not disturb neighbours (for example, by barking all night) and when
pets are exercised within the boundaries of the property (including
gardens) they must be kept on a lead.Pets must not be left on their
own within the property. You must ensure upon arrival at a property
that you fully inspect the premisis to ensure your pet is
9) We cannot accept responsibility for any items left behind in
your accommodation after your holiday. All enquiries must be
directed to the relevant property manager. They are sometimes able
to retrieve these during changeover time, however will not disturb
visitors for retrieval of goods. It is at your property managers
discretion as to wether they will charge you for returning your
possessions, please ensure you check the property before
10) We check the properties once/twice a year to ensure that the
property is in order as per the descriptions and the photographs.
We work on behalf of the owner to advertise the individual
properties and do not oversee any cleaning / maintenance that takes
place. The owners contract a cleaning / maintenance team to
maintain there property throughout the season. Which is why we rely
strongly on visitors comments and feedback to improve on the
11) The use of accommodation and amenities, where offered, such
as swimming pools, surf boards, hot tubs, childrens play
equipment etc, is entirely at the users´ risk, and no
responsibility can be accepted for injury, or loss or damage to
users´ or visitors´ belongings.
are an independent holiday letting agency offering a varied choice of North Devon self catering accommodation to rent in the local area such as; Braunton, Croyde bay, Saunton sands, Georgeham, Putsborough and Woolacombe bay to offer one of the best holidays in Croyde and one to remember!
If you would like us to advertise your self catering holiday home and see how Croyde Holidays create a fresh new approach to holiday letting. Give us a call or view our "property owners section"
Book online or call us on +44 (0)7836319810
At Croyde Holidays we are committed to giving
you the best service and guidance to help your holiday become one
that you remember and treasure forever.
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